Refund Policy

1. Evaluation Prior to Purchase

We encourage all developers and organizations to thoroughly review the technical specifications, architectural documentation, CLI tools, driver SDKs, and available pre-release/evaluation materials before purchasing any commercial license, support package, or service associated with Lioran S3.

Detailed technical documentation is freely available at https://docs.liorans3.sbs to help you determine whether Lioran S3 meets your functional, architectural, and operational requirements.

2. Subscriptions & Service Periods

For recurring subscriptions or services:

• Cancellation: You may cancel an active subscription at any time prior to the next billing renewal date. When cancelled, your access will typically continue through the end of the current paid billing cycle.
• Unused Periods: We do not provide prorated refunds or credits for partially used billing cycles, unused service allocations, or unutilized capacity.

3. Duplicate Charges & Processing Errors

If you believe you have experienced a technical billing error—such as an accidental duplicate charge or an incorrect transaction amount—please notify our billing team within thirty (30) days of the transaction date.

Upon verification of a verifiable system error or unauthorized duplicate charge, we will promptly issue a correction or refund to the original payment method.

4. Mandatory Statutory Rights

Nothing in this Refund Policy is intended to limit, exclude, or modify any statutory consumer rights, mandatory cooling-off periods, or statutory warranties that cannot be waived or disclaimed under the applicable laws of your jurisdiction. Where applicable law mandates a refund under specific conditions, we will honor those requirements in accordance with the law.